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Program Manager

Bedford, MA
Company Introduction:

9th Way Insignia is a service-disabled veteran-owned company bringing transformative technology to our government customers so they can achieve their missions.  Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics and artificial intelligence Learn more about 9th Way Insignia at https://9thwayinsignia.com

Team (Project) Introduction:

The Base-Level Information Technology Services (BLITS) program directly supports the mission of the 66th Air Base Group (66 ABG) at Hanscom Air Force Base (HAFB), Massachusetts. The objective of this program is to secure, support, and sustain information and information systems, as well as support mission success through effective and efficient service delivery. The technical services include a wide range of capabilities:
  • Infrastructure and Transmission Management
  • Network Operations
  • Knowledge Operations
  • Program and Financial Management’
  • Cybersecurity
  • Quality Assurance

The rapid evolution of technology and continuing changes in Air Force cyber policy, organization, and procedures requires flexibility and operational knowledge of the Air Force Information Network (AFIN). The 9th Way Insignia team will work with Air Force managers, employees, and stakeholders to provide a high level of integration to deliver quantity, complexity, and interrelatedness of the information technology services tasks. 9th Way Insignia is looking for a Program Manager/Technical Leader to join this team.

Professional Level Information:

The Program Manager/Technical Leader position aligns as a Level 4H Hybrid Manager/Lead at 9th Way Insignia. A Hybrid Manager at 9th Way Insignia accomplishes department objectives by managing staff and processes and evaluating department activities. Focuses on leading a team and working hands-on with projects involving technology.  Hybrid Managers require skills and qualifications such as exceptional leadership, communication and interpersonal skills.

Functional Job (LCAT) Information:

A Program Manager/Technical Leader must have experience with diverse IT projects both large and small. He or she must be able to accomplish the following:
  • Manage a portfolio of projects within the organization.
  • Be well versed in full systems development life cycle, enterprise-wide network engineering, operation and maintenance of IT systems, cybersecurity, strategic information planning, structure and management practices. 
  • Identify and mitigate risks to the program. 
  • Manage to cost, schedule and performance.

  • Manage all company and contractor resources and supervise all staff in the performance of work on this task order.
  • Ensure that the team is fully staffed with appropriate skillsets per labor category (LCAT) as defined in the Staffing Plan.
  • Establish a communication approach that provides effective, consistent, and clear communication to all key stakeholders such as the customer Contracting Officer (CO), Contracting Officer’s Representative (COR), project team, and other contract teams.
  • Coordinate the program, governance, staffing, and stakeholder/HAFB leadership interactions and workflow with the HAFB Chief Information Officer (CIO).
  • Work with HAFB staff to effectively manage, mitigate, and resolve technical risks and issues.
  • Support the development and execution of a Project Management Plan outlining how the proposed services and staff will execute the day-to-day support activities.
  • Ensure timely submission of contract deliverables.
  • Monitor, evaluate, and coordinate security, support, and sustainment activities of both 9th Way Insignia and subcontracted personnel to ensure that the program progresses on schedule and within the prescribed budget.

Certification and Requirements:

Technical and security expertise is critical for the overall execution and success of the program. Candidates for this position must possess experience that meets or exceeds the following minimum requirements:
  • Proven experience in the Department of Defense (DoD) providing program management, technical operations management, staffing, invoicing, financial reporting, and administrative support.
  • Demonstrated hands-on experience with enforcement of Configuration and Change Management processes in a large DoD or Federal environment.
  • Demonstrated hands-on experience with the execution of Configuration Management activities, methods, processes, procedures, capabilities, tools, and resources used to establish and maintain documented baselines of the hardware and software configuration items, including the features, attributes, technical configuration, and documentation of the IT components.
  • Demonstrated hands-on experience with the Change Management activities, methods, processes, and procedures used to effectively manage and control all changes to an Operational/Production Baseline.
  • Proven experience using Change Management to minimize risk, disruptions in service, and adverse impacts to operational users.


Candidates who maintain a Project Management Professional (PMP) certification will be highly considered. 

Salary Range:

The salary range for this position is $124,674 to $186,079.

9th Way Insignia’s range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Clearance, Background Investigation:

This position requires a Top Secret with SCI Eligibility. Applicants selected will be subject to a security investigation and will need to meet eligibility requirements.

Work Location:
Onsite at Hanscom Air Force Base (HAFB), Massachusetts

The COVID-19 vaccination requirement for federal employees and contractors pursuant to Executive Order 14043 does not currently apply.  Some jobs, however, may be subject to agency or job specific vaccination requirements.


We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.  hr@9th-way.com  

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